Privacy Statement

Medicines Information Services Limited is committed to protecting the privacy of all individuals using medicines.ie.

This statement discloses the legal and privacy practices in connection with medicines.ie. Medicines Information Services Limited is not responsible for the content or privacy practices of other websites and any external links to other websites are clearly identifiable as such.

Information collection and use

Medicines Information Services Limited does not collect or store any personally identifiable information about website users, unless you voluntarily provide this information. You might voluntarily provide information when you:

  • Contact us – we may keep a copy of the correspondence
  • Register to use Medicines Information Services Limited services
  • Log into medicines.ie
  • Fill in a form to attend a Medicines Information Services Limited event, meeting or training session
  • Voluntarily complete a survey for research purposes

We always aim to ensure that the personally identifiable information that we collect will be adequate, relevant and not excessive in relation to the purpose for which it is processed. Medicines Information Services Limited does not sell personal information it has gathered about you to third parties.

Medicines Information Services Limited may use the information you provide to us to:

  • Respond to your requests
  • Notify you about changes to our service
  • Carry out obligations arising from any contracts entered into between you and Medicines Information Services Limited
  • Provide you with relevant information, products, services and training

Medicines Information Services Limited will disclose your personally identifiable information to third parties only under exceptional circumstances:

  • If it is under a legal obligation to do so. For example, if you provide safety data about a medicine we are obliged to pass this information to the company that markets that medicine so that they can fulfil their safety reporting obligations
  • If third party suppliers need it to perform a contracted role
  • If we believe the law requires it, or in response to any demand by law enforcement authorities in connection with a criminal investigation, or civil or administrative authorities in connection with a pending civil case or administrative investigation

Users of our websites

When you use our websites, we collect non-personally identifiable information and details of visitor behaviour patterns. For example, we collect the total number of visits to our websites, the number of visitors to each page, the domain names of our visitors’ internet service provider and other website analytics data. We use this information to analyse trends, administer the site and track users' movements so that we can improve our sites.

Cookies

We may from time to time use various cookies. A cookie is a small piece of data that is transferred from a website, via your web browser and is automatically stored on your computer's hard drive. Cookies are widely used to make websites work or make them work better.

Session cookies: we use these to remember your preferences during your visit. Session cookies are stored only temporarily during the browsing sessions and are deleted once the browser is closed.

First party cookies: these cookies are set by medicines.ie.

How to manage cookies

Most web browsers are set to accept cookies, but if you don't want to receive cookies, you can change your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. If you restrict or block web browser cookies, you may find that some aspects of this website will not work. For more information about cookies, including how to see what cookies have been set and how to manage and delete them, please visit the All about cookies website.

IP address

An Internet Protocol (IP) address is a set of numbers that is automatically assigned to your computer when you browse the internet. Our web servers may log the IP address and we may use this data to conduct system administration and to analyse website usage and performance.

Links to other websites

This website contains links to other websites as a service to our users. Medicines Information Services Limited is not responsible for the content or privacy practices of other websites. When you leave this website, please check the legal and privacy policies of any site you access.

Your choices

You can choose not to submit any personally identifiable information to our website. However, if you choose to submit information, you have the right to see and correct the information at any time, either by contacting us, or, if you have access, using our systems to update your own data.

If you receive communications, such as updates and newsletters from us, you can opt out at any time, by following the instructions in the communication.

You can prevent cookies by following the instructions above.

Where we store your personally identifiable information

Any personally identifiable information that you provide will be stored on secure computers. The data will primarily be stored in the Republic of Ireland, but it may be stored and processed on computers located outside the European Economic Area (EEA) in accordance with current data protection legislation.

Updates to privacy policy

From time to time, Medicines Information Services Limited may revise this privacy policy. This legal and privacy policy was last updated on 28th September 2026.